At ALPHA SCALES your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. We have implemented many security policies and conditions to help protect your confidential information.
How Do We Use the Information We Collect?
When you become a member or when you fill any other forms on our website. When you become a member, we ask you to fill out a form that requests your name, address, and e-mail address as well as some demographic information such as gender and date of birth.
ALPHA SCALES will share data with trusted partners to help us perform statistical analysis.
Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented, or traded to others for purposes other than order fulfillment.
Your credit card/ debit card Information
We do not have any control over your credit/debit card information as the entire information lies safe with our partner payment gateways. This information is not shared with us.
Our Use of Log Files
When you visit our site ALPHA SCALES we automatically log your IP address, your browser type, and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
All our employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel. The information is ID and password protected and our Web security is reviewed on a monthly basis. Your personal password is at no time revealed to any of our employees since it is in encrypted form.
Correcting/Updating Your Personal Information
After becoming a subscriber, you may correct/update your personal information by clicking on the ‘My Account’ link at the top or bottom of any page, entering your user ID (email address) and password when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our support team through the contact us section.
Links To Other Sites
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders communications and shipping updates, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials. If you wish to opt-out of our News Letters, you can do so at any time by using the “Newsletter Unsubscribe” from the Navigation menu on any page.
Cookies are pieces of information that your browser stores on your computer’s hard drive which identifies you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
Your Feedback is Always Welcome